Evolution And Integration of Technology; Secondary Markets And Logistics Optimization

07:00 - 08:00 Continental Breakfast & Registration

08:00 - 08:05 Welcome Remarks

08:05 - 08:15 Chairperson’s Opening Address

Paul Baum, CEO at PlanITROI Inc.

Paul Baum

CEO
PlanITROI Inc.

Do you find it difficult to find a balance between customer demand and responsible inventory levels? If you answered yes, this session can help you deliver results that help alleviate pressure and facilitate accurate data flow. Our panelists touch on managing pricing associated with demand in the secondary market while keeping contractual return rights in mind.
Tony Sciarrotta, Former Director of Asset Recovery at Philips Consumer Lifestyles

Tony Sciarrotta

Former Director of Asset Recovery
Philips Consumer Lifestyles

Ryan Holden, Store Operations at The Home Depot

Ryan Holden

Store Operations
The Home Depot

Paul Baum, CEO at PlanITROI Inc.

Paul Baum

CEO
PlanITROI Inc.

08:55 - 09:25 Opportunities In The Secondary Market and Recycling

Let’s talk strategic partnering with a Recycling firm who will manage the responsibility for you ensuring you stay abreast of latest compliance and regulatory issues that may affect your supply chain.
Joyce Cruts, Director PA Operations – Return Management at Acer America Corporation

Joyce Cruts

Director PA Operations – Return Management
Acer America Corporation

09:25 - 10:05 Panel: Minimizing The Pressure for Reducing Expenses Associated With The Secondary Market

Are you feeling the pressure to reduce expenses in the secondary market. This panel helps establish goals to find cost reductions within business processes, rethink transportation models to cut costs, explore exportation, and increase percentages of price points in the secondary markets.
Kathy Murphy, Senior Sales Operations Manager at Jarden Consumer Solutions

Kathy Murphy

Senior Sales Operations Manager
Jarden Consumer Solutions

Joy Hicks, Manager of Reverse Logistics and Refurbished Sales at Home Depot

Joy Hicks

Manager of Reverse Logistics and Refurbished Sales
Home Depot

10:05 - 10:45 Morning Refreshment Break In The Solutions Zone

10:45 - 11:25 Case Study Revolution: Utilizing Secondary Marketplaces: How Do You Achieve The Highest Recovery With The Highest Volume?

Chuck Johnston Director of Repair and Returns for The Home Depot will explore options on how can barter systems work for businesses? Advantages of auction process; What strategies can big box retailers utilize for disposition of product that cannot be returned to an OEM? And taking brand limitations/policies into account
Chuck Johnston, Director of Repair and Returns at The Home Depot

Chuck Johnston

Director of Repair and Returns
The Home Depot

Let our panel of experts show you how to maintain control of your product in secondary markets by evaluating secondary market sales channels to best position your product and finding the best vendors/suppliers with vested interest to help protect your products brand integrity in the secondary market.
Ryan Holden, Store Operations at The Home Depot

Ryan Holden

Store Operations
The Home Depot

Alexandra Amrami, VP Business Development & Strategic Purchasing, North America at PCS Wireless

Alexandra Amrami

VP Business Development & Strategic Purchasing, North America
PCS Wireless

Greg Brewer

Reverse Logistics Operations Manager
U.S. Cellular

12:05 - 13:05 Lunch For All Attendees


13:05 - 14:05 Interactive Roundtables

Our interactive roundtable sessions are perfect for learning, sharing and networking. Explore sessions that will trigger new ideas in green solutions, partnering for sustainability and inventory optimization in secondary markets. You will have to opportunity to select two roundtable topics that most interest you, table discussions last 30 minutes, after every 30 minutes you rotate to a new topic/new table to get the most out of this 60 minute session.

1) Ensuring Recall Items Do not Get Into Sales Channels
2) Effectively Measuring Inventory In Your Pipeline
3) How Can Partnerships Be Used To Better Serve The Secondary Markets- Mark Hanners Executive Vice President, The Mazel Company
4) Understanding The Energy And Environmental Profile Of Your Reverse Logistics Activities
5) Optimizing Profitability On Refurbished Products
6) Inventory Optimization: Policing Your Distribution Centers And Warehouses For Optimal Flow Of Goods
7) Greening The Reverse Supply Chain: Tactics, Tools, And Technology
8) Partnering For Sustainability: Developing A Recycling And E-Waste Program
9) Minimizing Environmental Impact Throughout The Development Of Your Product And Regulatory Update on Compliance For Disposal And Recycling Of Returns

Mark Hanners, Executive Vice President at The Mazel Company

Mark Hanners

Executive Vice President
The Mazel Company

14:05 - 23:59 Conclusion Of Consumer Returns 2016