Chuck Johnston

Chuck is currently the Director of Reverse Logistics for The Home Depot ,responsible for all return and repair operations . Prior to that he oversaw the Reverse Logistics operations for Wal-Mart Stores Inc. Chuck has been involved in the Reverse Logistics industry for over 20 years and is considered the foremost expert in the field. Chuck serves on the Advisory Boards for all three major Reverse Logistics consortiums. He is a sought after speaker and considered one of the most innovative thinkers in the industry.  In addition to his experience in the reverse space, he has led numerous Specialty Distribution Operations in his 23 years with Wal-Mart. Chuck now resides in Atlanta , Georgia . He has been married for 32 years and has five children. While at Wal-Mart, Chuck was responsible for the development of a profitable, “best in class,” Reverse Logistics organization that is still the benchmark for all other retailers . Under Chuck’s leadership, The Home Depot was able to improve the financial performance in the reverse and repair business by 48%. In just two years, the organization has grown to the second largest repair operation in the country.