Joy Hicks

With conflicting goals and retail pressures to make returns as hassle free as possible how can OEM’s and retailers collaborate more effectively to drive down return volumes and discuss practical methods to incentivizing retailers to provide reason for returns. Especially where Manufacturers crave new insights around no fault found returns – which account for two thirds of returns costs, as retailers grapple with the need to move lines and keep customers satisfied.

Are you feeling the pressure to reduce expenses in the secondary market. This panel helps establish goals to find cost reductions within business processes, rethink transportation models to cut costs, explore exportation, and increase percentages of price points in the secondary markets.