Michael Fahey

Vice President of Operations
Haier America

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda

Consumer Returns Interactive Workgroup Day

Thursday, January 5th, 2017

11:30 Case Study Revolution: Holistic Approach To Reduce Damaged Returns- Designing Product With Returns in Mind

Case study revolution is our new interactive session led by Michael Fahey of Haier America. This new format is a safe haven for manufacturers to gather among each other to learn, engage and share with your peers to disclose what works for you and what has not worked in the past.

Learn from Haier on how to drive returns back to the design process. How can we analyze returns data with the design process to design better products with better materials and packaging that meet and enhance customer satisfaction and minimize returns.

From Purchase To The Reverse Supply Chain: Charting The Journey

Sunday, February 5th, 2017

10:55 Optimizing Your Packaging To Cut Costs While Remaining Environmentally Conscious

Michael Fahey of Haier will show us how thinking outside of the box can add help reduce cost while taking care of the environment. We will explore how your current packaging may impact the rate of damage and returns with your product. As well as guide you through how companies are working with freight companies to reduce costs and move products in an economical way while ensuring compliance with regulatory bodies and industry standards are met.