Steve Freemerman

Global Logistics Manager
GoPro

Steve Freemerman is the department head and manager of Global Reverse Logistics and Post Sales Service for GoPro. Steve is responsible for the global returns, testing, and disposition of GoPro products with an emphasis on the technical and operational requirements of the position. Steve’s previous experience covers 14 years in leadership positions of forward and reverse logistics programs related to enterprise telecom, consumer internet access, and mobility. Steve received his Bachelors degree from the University of Tennessee, The Supply Chain Professional Certification from Georgia Tech, and an MBA from The Robinson College of Business at Georgia State.

Check out the incredible speaker line-up to see who will be joining Steve.

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From Purchase To The Reverse Supply Chain: Charting The Journey

Sunday, February 5th, 2017

16:55 Panel: Extended Warranties And Service Plans To Inspire Consumer Confidence And Reduce Returns: What Is The Optimal Model?

Let’s discover the impetus behind extended warranties/service plans from retailers: High margin, low cost activity where electronics/appliance repairs – when they do happen – rarely cost much more than the extended warranty or happen to be covered under the manufacturer’s warranty. Who owns the repair responsibility?